Shipping & Returns
All packages are sent via USPS. Please be patient for orders outside of the United States. Customs can hold packages for 4 to 6 weeks. Although this is rare, it does happen. If it seems that your package is taking forever to arrive, contact us through the contact link at the top of this page.
We currently do not ship to every country. If you tried to place an order and your country was not available, contact us through the contact link at the top of this page and we will try to add your country.Returns
All sales are final. However, we want you to be happy with your purchase so if there is an issue, please contact us through the contact tab on the top of this page.
Might You Pay Import Fees On International Orders?
It's hard to say. Some customers have had to while others have not. Consult your nearest postal authority. Here’s what we know:
UK: If your goods (excluding shipping cost) exceed £15, you'll pay an additional 20% VAT on the entire cost of your order (including shipping), plus an £8 "handling fee" to Royal Mail. If your goods (excluding shipping cost) exceed £135, you'll also have to pay an additional 12% "customs duty" on the entire cost of your order (including shipping).
Canada: Flat $5 handling fee for USPS shipments.
Germany: Anything under €22 (price + shipping) is free of customs duties and import taxes, packages between €22-150 you’ll pay sales tax on price + shipping (19% as of August 2014), and over €150 you’ll pay sales tax and customs.
Australia: Nothing to pay for import goods valued at up to AUD1,000 (~USD850).
Norway: Anything under NOK 350 (price + shipping) is free of customs duties and import taxes, if above that you pay 25% sales tax on the total sum. Customs tax depends on the kind of goods ordered, i.e. clothes are 10,7% which are added before the sales tax.
Sweden: 12% customs tax (of the total value of the order). 25% sales tax of the customs tax value.